What is Transactional SMS, Benefits, and Use Cases
In the ever-evolving landscape of communication, Transactional SMS has emerged as a pivotal tool for businesses to connect with their audience in real-time. Unlike Promotional SMS, Transactional SMS serves a different purpose, focusing on critical and informative messages. Let's delve into the realm of Transactional SMS, exploring its benefits, use cases, and the profound impact it has on enhancing customer experience. Introduction to Transactional SMS Transactional SMS is a type of short message service designed to convey essential information to customers. Whether it's order confirmations, account alerts, or appointment reminders, Transactional SMS plays a crucial role in facilitating instant communication. Its importance lies in delivering timely and relevant information, keeping the customers informed and engaged. Distinguishing Transactional SMS from Promotional SMS One common source of confusion is distinguishing between Transactional and Promotional SMS. While both a